Changes between Version 4 and Version 5 of DellStuff


Ignore:
Timestamp:
08/02/06 10:21:01 (13 years ago)
Author:
joshuadf
Comment:

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  • DellStuff

    v4 v5  
    77 * Put in the service tag and click "Go", and it will take you to a page with useful things like '''System Documentation''', '''Original System Configuration''', '''Service Contracts & Warranties''', and '''Drivers'''.
    88
    9 If there's a problem, you can contact Dell through email (Navbar->Contact Us->Higher Education->E-mail Product Support). Tell them in detail all the steps you have taken to save correspondence time. If you want to call Dell Support, the number is 1-800-274-7799 x 48335.
     9If there's a problem, you can contact Dell through email (Navbar->Contact Us->Higher Education->Technical Support->E-mail Product Support). Tell them in detail all the steps you have taken to save correspondence time; if it's a part you can replace yourself be sure to mention that no on-site tech is needed. If you really want to call Dell Support, the number is 1-800-274-7799 x 48335.
    1010
    1111http://www.dhl-usa.com has online pickup scheduling for returns, or you
     
    2525If you need to contact a campus Dell rep (current June 2006):
    2626{{{
    27 ---------------------------------------------------------------------------------------------------------------------
     27----------------------------------------------------------------------------------
    2828Jennifer Clark| Higher Education Major Accounts Manager, Washington| Dell Inc.
    2929206-579-2639 office/cell | jennifer_clark@dell.com | www.dell4hied.com
    30 ---------------------------------------------------------------------------------------------------------------------
     30----------------------------------------------------------------------------------
    3131Jonna Watson| Higher Education Inside Sales Representative, Washington| Dell Inc.
    3232800-274-7799 x7264313 office | 512.283.0857 fax | jonna_watson@dell.com
    33 ---------------------------------------------------------------------------------------------------------------------
     33----------------------------------------------------------------------------------
    3434Michael Clegg| Higher Education Enterprise Consultant, Washington| Dell Inc.
    3535360-954-5227office | 360-635-1186 cell| michael_clegg@dell.com
    36 ---------------------------------------------------------------------------------------------------------------------
     36----------------------------------------------------------------------------------
    3737Juan Mago| Higher Education Technical Sales Rep, Washington| Dell Inc.
    3838800-274-7799 x7283335 office| 512-283-0857 fax| juan_mago@dell.com